Support
Frequently asked questions
Shipping, guarantees, stacking, and how we make our supplements.
Quick answers
Still stuck? Reach us anytime at support — we'll get back fast.
Where do you ship and how long does it take?
We currently ship within the United States.
Most orders leave our warehouse within 1–2 business days and arrive in 3–8 business days, depending on your location and carrier delays.
What's your guarantee?
We back our products with a 90-day money-back promise.
If you don't feel a noticeable difference in hydration, energy, or overall wellness within 90 days, contact us and we'll make it right.
Can I take Hydromend with coffee or other supplements?
Yes. Hydromend is a non-caffeinated electrolyte and B-vitamin drink, so it's designed to stack well with most routines.
Many customers use it with their morning coffee and alongside protein, creatine, pre-workout, and daily health supplements.
If you're on medications or have a medical condition, check with your healthcare provider before adding anything new.
Are your products third-party tested?
Yes. Our supplements are produced in facilities that follow strict quality standards, and batches are third-party tested to help ensure safety and label accuracy.
We use transparent labeling with no hidden proprietary blends, so you know what you're putting in your body.
Do you offer Subscribe & Save?
Yes. Subscribe & Save is available on our products at 15% off, with flexible delivery every month, 2 months, or 3 months. You can skip, pause, or cancel anytime from your account.
Is there free shipping?
Yes — free shipping on orders over $50 within the United States.
Need the fine print? Read our shipping and refund policies, or contact us.
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