Support

Frequently asked questions

Shipping, guarantees, stacking, and how we make our supplements.

Quick answers

Still stuck? Email support and we'll get back to you fast.

Where do you ship and how long does it take?

We currently ship within the United States.

Most orders leave our warehouse within 1-2 business days and arrive in 3-8 business days, depending on your location and carrier delays.

What's your guarantee?

We back our products with a 90-day money-back promise.

If you don't feel a noticeable difference in hydration, energy, or overall wellness within 90 days, contact us and we'll make it right.

Can I take Hydromend with coffee or other supplements?

Yes. Hydromend is a non-caffeinated electrolyte and B-vitamin drink, so it's designed to stack well with most routines.

You can drink it alongside your morning coffee and with protein, creatine, pre-workout, and daily health supplements.

If you're on medications or have a medical condition, check with your healthcare provider before adding anything new.

Are your products lab-tested?

Yes. Our products are made by manufacturers that follow cGMP or ISO 22000 food-safety standards, and each has a lab report (Certificate of Analysis) for heavy metals and microbes. Some reports come from independent accredited labs and some from the manufacturer's own lab. You can read each one on our Lab Reports page.

Every ingredient is listed on the label, so you know what you're putting in your body.

Do you offer Subscribe & Save?

Yes. Subscribe & Save is available on our products at 15% off, with flexible delivery every month, 2 months, or 3 months. You can skip, pause, or cancel anytime from your account.

Is there free shipping?

Yes. Free shipping on orders over $40 within the United States.

Need the fine print? Read our shipping and refund policies, or contact us.

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